TechAssist IT Support

Computer and

digital support

Quality, Affordable Business IT Support

We know running a successful business is a challenge, particularly with the ever-changing world of IT. That’s why we created TechAssist to be a guiding hand.

TechAssist provides guidance, management and proactive maintenance for growing successful small business and professionals looking to improve efficiency and data security.

As a TechAssist subscriber gain access to the latest technology and a range of services and solutions, focused on preventing issues and ensuring a business runs smoothly.

TechAssist

SOHO

Pro-active, intelligent support for your computer, home network and connected devices.

£25/per registered device, per month

(VAT not included)

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TechAssist

Entrepreneur

Full turn-key IT administration and support for your business.

£29/per registered device, per month

(VAT not included)

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Award winning IT Support & Management

Our 90%+ 5-star reviews speak for themselves.

Digital Doctors is the go-to spot for all of your IT services & needs.

With over 18 years of business consultancy + IT systems experience, we can help you discover the most efficient ways of dealing with IT & business systems, while you stay focused on the core aspects of running your businesses.

As a Microsoft partner, we are able to provide your business with top level knowledge, support, and assistance when making changes to your workforces software technology.

If you're having IT issues or need a PC repair, we can provide our services at short notice for great prices, in the case you need some impromptu IT support.

Managing a businesses IT team can be a stressful and long-winded task, which is why we recommend our TechAssist Support Service, which can cover all of your workplace's devices and pro-actively handle problems before they become worse than they need to be!

What Benefits Can TechAssist Subscribers Receive?*

Webspace & Domain Hosting

99.9% Uptime Websites

Remote Assistance

Instant Remote Tech Support

Website Development

Elevate online presence

Audit Sessions

Keep up to date

Email Set Up

Full mail system set-up

CloudCare Security

Real-time anti-virus

Some services include additional cost*

Business grade security software included

Be confident in the knowledge you're always protected.

All TechAssist subscriptions come with a license for Avast's Business CloudCare security solution. CloudCare uses real-time monitoring to detect and alert our Tech Experts if something suspicious has been downloaded or installed. To find out more about CloudCare and all its capabilities, click the button below

Learn More >

Simple, immediate assistance

Modern computer programs are constantly developing and growing in sophistication. This sometimes creates problems that require knowledge & experience to solve.

TechAssist provides you with a direct channel to one of our technicians who, using secure remote access technology, will be able to see and resolve the problem you're experiencing.

Regular computer check-ups

Keeping a computer running smoothly and efficiently involves a bit of attention every now and again.

As a TechAssist subscriber we'll carry out a 10 point check-up on a reguar basis, to make sure everything is working well and avert any potential problems

Keep secure, keep safe!

One of the best ways to keep a computer safe and secure is to ensure the operating system is kept up to date. So each time Microsoft releases a major update one of technicians will get in touch and make sure your computer is updated as quickly as possible.

Only pay for parts, no labour fees.

By signing up to the Entrepreneur subscription your computer will be further protected from hardware related issues, even accidental damage.

As a Entrepreneur subscriber, there are no labour charges and only the cost for the part.

Features denoted with a 'star' (*) included on the Pro subscription

How to order your service

Book a free consultation with one of our tech experts, to discuss your needs and arrange the next step.

BOOK NOW

TechAssist SOHO

It is inevitable for every business, at some point, problems are caused by unreliable computer systems and IT issues. But through regular pro-active maintenance and an in depth understanding of the business, TechAssist can reduce, even prevent these challenges from occurring.

We're seen as the go to destination for anything related to digital technology. Our clients rely on us to support, guide and advise, whilst they focus on their core business activities.

£25/per registered device, per month**

TechAssist SOHO

We're seen as the go to destination for anything related to digital technology. Our clients rely on us to support, guide and advise, whilst they focus on their core business activities.

£25/per registered device, per month**

Call us now Request a callback

TechAssist Entrepreneur

Offering Avast's business grade, fully managed internet security protection, plus online assistance to help resolve day to day issues.

We also provide you with regular pro-active assistance maintenance sessions, asset and systems management, no call out fee's, no labour charges, a 10% discount on other Digital Doctors services and this is all under NO fixed contract*!

Get in contact with us now and get protection + assurance for your business.

£29/per registered device, per month**

TechAssist Entrepreneur

Offering Avast's business grade, fully managed internet security protection, plus online assistance to help resolve day to day issues.

Get in contact with us now and get protection + assurance for your business.

£29/per registered device, per month**

Call us now Request a callback

(*) After first 12 months

(**) VAT not included

Common questions

What service features are provided?
TechAssist provides a guiding hand through the complex and ever-changing world of computer software and digital services.

This subscription-based service focuses on providing pro-active, intelligent support for not only your computer but also all the main elements that make up a modern computer
setup, such as internet and email services, printers, broadband routers and WIFI.

The service features are as follows and come with the SOHO service:
- Avasts CloudCare managed security service, with real-time Anti-Virus protection & SPAM filtering.
- Online assistance to help resolve day to day issues
- Two audit and maintenance sessions per year.
- Post session report
- 10% discount on other Digital Doctors services
In addition to the above services the Entrepreneur subscription also includes the following:
- Hardware assurance. Only pay for parts when a component breaks, no labour charges
- 3 onsite visits per year, should a Tech Expert need to pay a visit.
How will you assist me with my Software?

We will use our expert knowledge to support you with day-to-day use of business applications, as well as support online subscription-based services such as, but not limited to, Microsoft 365.
What about my Email services?

Keeping your email services running smoothly and efficiently involves a bit of attention every now and again. We will provide assistance with, and maintenance of, your associated business email system.
I need help with Domain & Web services

No problem! We will manage and maintain any services associated to company domain name, such as websites, VPNs & more.
I'm unsure about how to handle data assurance?

Don't worry, we can offer you expert guidance on best practices for securing and protecting data.
Can you help to manage digital services?

Yes! We will compile and maintain a record of all the associated digital services employed by the business to support day-to-day operational duties.
Do you provide asset management optimisation?

We can help you optimise your asset management with the compiling and maintenance of records of device system specifications, the assigned users and associated services.
Where can I find you?

We are located at:
9 The Broadway, Whitehawk Road, BN2 5NF!